1. Who We Are / Joint Controller Information
Thoughtlab and its subsidiaries across the UK, US, ANZ, and Southeast Asia are committed to respecting your privacy and safeguarding your personal data. Thoughtlab acts as a data controller for the collection and processing of Personal Data under this policy.
Thoughtlab collaborates with other organisations as joint controllers. For more details on these partnerships and your rights, please visit this page.
2. Introduction to Thoughtlab
We are Thoughtlab, a global organiser of premium events and webinars aimed at connecting business professionals. Our mission is to provide relevant insights, foster networking, and enable organisations to navigate the complexities of modern industries.
Through our platforms, Thoughtlab offers engaging experiences to professionals, including those who register as Members to access exclusive content, attend events, and participate in webinars. Members gain access to thought leadership articles, panels, white papers, and interactive sessions tailored to their interests.
To maintain free access to some resources, Members consent to receive communications from Thoughtlab and its Partners. These communications may include event invitations, marketing updates, or advertisements aligned with your professional interests. Members can unsubscribe anytime.
3. Scope of this Policy
This Privacy Policy outlines how we process Personal Data when you interact with Thoughtlab. This includes registration data, browsing information, and data collected through cookies and similar technologies. “Personal Data” refers to any identifiable information about you as defined by applicable laws.
This policy does not extend to external websites linked from our platforms. We recommend reviewing their privacy practices. This Policy applies solely to information collected by Thoughtlab.
4. What Personal Data Thoughtlab Collects
Thoughtlab collects data from individuals registering for events, subscribing to content, or browsing our platforms. Data includes names, job titles, company information, and contact details. We may supplement this data with third-party information to enhance accuracy and personalise your experience.
Collected data includes:
Personal Details: Names, preferences, profile images, and account settings.
Contact Details: Email addresses, phone numbers, and mailing addresses.
Professional Details: Job roles, qualifications, and company insights.
Device Details: Browser types, operating systems, IP addresses, and connection timestamps.
Payment Details: Billing addresses and payment methods.
Usage Details: Event attendance, content interactions, and feedback.
Analysis Data: Industry trends and user preferences.
Opinions and Interests: Surveys, feedback, and publicly shared views.
5. How Personal Data Is Used
Your data helps us:
Deliver our websites, events, and services.
Tailor content to your interests.
Manage accounts and enhance user experiences.
Conduct targeted advertising.
Enable direct marketing by us or our Partners.
Provide operational support to Partners.
Improve our services and platforms.
Ensure security and compliance.
6. Automated Decision-Making and Profiling
Thoughtlab uses automated systems to personalise content and experiences. These systems help provide targeted recommendations based on your professional interests and interactions.
7. Legal Basis
We rely on the following legal bases to process your data:
Consent: You consent to receive services and communications.
Legitimate Interest: For operational and promotional activities.
Contract Performance: To fulfil obligations related to your membership or participation.
Legal Compliance: To meet regulatory requirements.
8. Data Sharing
We may share your data with:
Affiliated Entities: Within the Thoughtlab group.
Partners: For direct marketing and professional engagement.
Research Customers: For aggregated insights.
Service Providers: Supporting our operational needs.
Authorities: To comply with legal obligations.
9. Data Retention
Your data is retained as necessary to deliver services, comply with laws, and resolve disputes. Data may be retained beyond account cancellation for compliance and fraud prevention.
10. Data Security
We implement robust measures to protect your data, including encryption and access controls. While no system guarantees complete security, we continuously enhance our practices.
11. Tracking Technologies
Cookies and tracking technologies enhance your experience by personalising content and tracking engagement. Essential cookies ensure functionality, while optional cookies require consent. Visit our Cookies Policy for more details.
12. Global Privacy Control
Residents in applicable regions can use Global Privacy Control (GPC) settings to manage their data preferences, including opting out of data sales.
13. Data Transfers
Your data may be transferred to locations with varying privacy standards. Thoughtlab adheres to frameworks ensuring appropriate safeguards for cross-border transfers.
14. EU/UK/Swiss Rights
You have the right to access, correct, delete, or restrict your data and object to processing. Contact us to exercise your rights. Complaints can also be directed to supervisory authorities.
15. California and LGPD Rights
California residents have rights under the CCPA, and Brazilian residents under LGPD. Please visit our respective privacy pages for more information on these rights and how to exercise them.
16. Children’s Privacy
Our services are intended for professionals aged 18 and older. We do not knowingly collect data from children under 16.
17. Contact Us
To exercise your rights or for questions, contact us via email or mail:
Email: privacy@thoughtlab.com
Mail: Thoughtlab, [Office Address Here].
For detailed inquiries, refer to our privacy request forms available on our website.
18. Changes to This Policy
This Policy may be updated periodically. Significant changes will be communicated through our website.
This policy reflects our commitment to transparency and safeguarding your data.